Friday, July 10, 2009

The Basics of Image Management: Targeting & Policy Control of Virtual Desktops

In the world of server virtualization, one of the challenges is to manage all those virtual machine images. An enterprise may have a couple hundred servers but they may have a couple THOUSAND virtual machine images to manage. The reason for having so many images is that IT needs to support different OSes, different software stacks and different applications, etc. There are image management tools for server virtualization that sell for thousands of dollars just to keep track of the images.

If an enterprise is going to virtualize their desktops, the images management may become an even bigger problem. Is IT going to set up one VM image per user? Probably not. But what if different users need different applications or different access control policies? Is IT going to set up one VM image per difference? Maybe. But should they?

There is a better approach - achieved through two management concepts related to targeting and policy control.

The idea behind targeting is to allow an IT admin to "target" a particular version of an image to a particular group of users along with a unique set of access control policies. For example, Group A will use Image X and their policies are set so that they cannot paste copied data outside of the VM.

For the same Image X, IT can target it to Group B with a different set of policies. Targeting makes this possible with just a few clicks in the management software and doesn't require the creation or cloning of any images.

Different group of users can also be targeted with different version of the same image. This is great for quickly and easily testing changes to an image without a lot of fuss. For example, if the IT admin adds an application to an image but wants only a few people to test it before it is released to everyone, he or she can target the update version to a smaller group while everyone else stays in the current version.

Once everything is tested, the admin can switch the update version to become the release version and everyone would automatically get the update. It's important that only the changes to the image be sent out to users, so that users don't have to download the entire image again. When just the differential is sent the image can be updated in the background without disrupting the user at all, saving a lot of time and bandwidth.

Another way to simplify image management is to make sure that when IT updates an image, all the access policy settings remain unchanged, avoiding major headaches and time sinks. For instance, if IT has one Image X targeted to Group A with Policy 1 and the same Image X is targeted to Group B with Policy 2. When IT releases an update to the image, both groups will get the update while keeping their respective policy settings.

Of course, MokaFive's 2.0 technology and the MokaFive Suite incorporates the sophisticated image management functionality of targeting and persistant policy settings.

Here is a video that demonstrate these management features. Take a look and let us know if you have any feedback.

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